PTI Transcription

PTI Transcription's HIPAA Program

PTI Transcription teamed with InfraWare’s Transcription Software platform for a reason. Protecting patient data. InfraWare is an industry leader in secure, compliant, reliable technology. We let InfraWare do what they're good at, so PTI Transcription can do what it’s good at. Providing quick, accurate, affordable transcription for its clients.

Located at SAS-70 Type II Compliant Data Center
Controlled access via biometric hand scanners, electronic keycard, and keyed server racks
Monitored and staffed 24 hours a day, 365 days a year
Redundant power supplied at one facility by two separate power companies and on-site generators
Redundant networking with automatic failover

Enterprise class HP and Cisco equipment
Monitored Cisco firewall to secure network
Enterprise class HP Storage Area Network equipment with fully redundant fabric
Enterprise class HP servers with fully redundant and fault tolerant components

Systems are accessible only by select senior engineers
Isolated production network
All internal access is logged and reviewed

All staff has received HIPAA training
A HIPAA compliance officer has been designated
An internal HIPAA policies and procedures guide has been published

Jobs are encrypted and stored securely throughout PTI Transcription’s transcription platform
Communication with PTI’s transcription platform is secured using high-grade 128-bit SSL encryption
User actions on PTI’s transcription platform are logged and available for administrative review
A comprehensive audit trail is maintained for each job on PTI’s transcription platform
User-specific roles and access rights provide granular settings for administrators