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PTI Support Solutions

PTI understands the importance of open communication with regard to the needs of its clients and works closely with each customer to provide personalized, comprehensive support. Continuous monitoring of our hosted transcription platform allows PTI to proactively address most technical issues before they become a problem.

We realize that our ability to provide quick, efficient solutions to your inquiries directly affects your productivity and success. To this end, PTI offers several avenues of support, and is available 24x7 for emergency issues.

PTI Transcription's secure online knowledge base and video portal provide customers with quick answers to common questions.

Can't find the information you need in the knowledge base? Try our secure live Help Desk. Just click the Help Desk icon below and a support service specialist will be happy to answer any questions you might have.

If you need immediate assistance, PTI Support can be reached by calling 954.251.0260 or e-mailing support@ptitranscription.com.

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